AUGMENTED AI
Omnichannel AI
for customer service.
Crescendo delivers perfectly orchestrated customer support across your website, mobile apps, email, phone, and business channels with omnichannel Augmented AI, ensuring seamless, real-time handoffs to our expert human agents.
AI + HUMANS
Meet your customers anywhere.
Crescendo’s Omnichannel AI delivers instant, near-perfect responses across all business channels, combining AI precision with human expertise to enhance customer interactions, boost retention, and build brand loyalty.

SCALE SUPPORT
Crescendo makes customer service
easy across every channel.

AVAILABILITY
Deliver support excellence to all your customers, anytime.

EVERY CHANNEL
Voice, chat, and way more.
The human-in-the-loop difference.
99.8%
RESOLUTION ACCURACY
+50
LANGUAGES SUPPORTED
24x7
AI + HUMAN AVAILABILITY
Results you can measure.
We provide fully managed omnichannel customer experiences by combining advanced AI with human expertise, ensuring seamless service and deflection management — so you can focus on being the hero.
Explore case studiesReady to learn more about using Augmented AI in your business?
Our suite of tools enables exceptional CX interactions, monitors quality across all channels, and drives continuous improvement to provide valuable business insights over time.