Case Studies

See how companies have put our AI-powered customer service platform to the test, driving real results for innovative teams and delighting customers.

Webconnex: Albuquerque International Balloon Fiesta

Webconnex Grows Sales Without Scaling Support Costs

Moving from the traditional IVR system to the Augmented AI voice and chat assistants, Webconnex maintained outstanding customer service throughout their growth.

More Case Studies

Electronics Launch

Electronics Company Has Powerful eCommerce Launch with Augmented AI

An electronics ecommerce company turned to Crescendo to streamline operations, enhance customer satisfaction, and consolidate costs.
Webconnex Launch

Webconnex Delivers Exceptional Event Support at Scale

The streamlined process relieved pressure on the Webconnex team, allowing them to focus on delivering exceptional event experiences.
Rio Launch

Rio Launches New Product With Advanced AI Support

Crescendo AI empowered Rio’s Kickstarter success with an AI-driven CX Assistant, streamlining customer support and positioning Rio for scalable growth.

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