Case Studies
See how companies have put our AI-powered customer service platform to the test, driving real results for innovative teams and delighting customers.
Case Study
Webconnex Grows Sales Without Scaling Support Costs
Moving from the traditional IVR system to the Augmented AI voice and chat assistants, Webconnex maintained outstanding customer service throughout their growth.
More Case Studies
Case Study
Electronics Company Has Powerful eCommerce Launch with Augmented AI
An electronics ecommerce company turned to Crescendo to streamline operations, enhance customer satisfaction, and consolidate costs.
Case Study
Webconnex Delivers Exceptional Event Support at Scale
The streamlined process relieved pressure on the Webconnex team, allowing them to focus on delivering exceptional event experiences.
Case Study
Rio Launches New Product With Advanced AI Support
Crescendo AI empowered Rio’s Kickstarter success with an AI-driven CX Assistant, streamlining customer support and positioning Rio for scalable growth.
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