PRODUCT DEMO
See how your CX could evolve with Augmented AI.
Crescendo is the pioneer of Augmented AI, combining advanced technology with a team of CX experts to deliver up to 99.8% response accuracy.
Trusted by
The human-in-the-loop difference.
99.8%
RESOLUTION ACCURACY
+50
LANGUAGES SUPPORTED
24x7
AI + HUMAN AVAILABILITY
AI-driven customer service
More than just another AI chatbot. Our complete customer service platform powers end-to-end CX support.
Instead of building another AI chat bot, we’ve built a full-stack customer service platform using Augmented AI that combines the most advanced AI technology with an outstanding global customer service team to ensure the highest quality customer outcomes.
Seamlessly translate between languages without missing a beat.
50+ Languages
Humans in the loop.
+3,000 globally.
+3,000 globally.
Reduce CX support costs by 20% at launch, to improve and scale bandwidth.
20% Cost Savings
Leverage AI to instantly resolve 75% of interactions with unmatched accuracy and empathy.
75% Instant Resolutions
Say goodbye to surveys with fully automated quality monitoring.
100% VoC
Resolve inquiries around-the-clock, faster than top agents.
24/7 Support
Results you can measure.
See how our blend of advanced AI and human expertise is being leveraged to deliver exceptional omnichannel customer experiences.
Explore case studies"It’s been a freaking game changer. The AI tools are unreal, and we now have a 24/7 sales workflow that qualifies leads and creates big opportunities for us."
Eric Knopf
CEO, Webconnex
"Crescendo had just the technology we needed. They were incredibly responsive and collaborative. They didn't just provide a service, they became an extension of our team."
Zack Austin
COO, Rio
"The platform is performing really, really well. It has completely transformed our support operations, helping us clear a massive backlog and maintain top-tier service. The blend of agents and AI-powered automation makes everyday feel like the slow season for our internal support team."
Thomas Mayerhofer
Customer Success Team Lead, Meister
"Before Crescendo, scaling our customer support to match the flow of our events was a constant struggle. Now, we have a solution that can adapt as quickly as our needs change."
Eric Knopf
CEO, Webconnex
Ready to learn more about using Augmented AI in your business?
Our suite of tools enables exceptional CX interactions, monitors quality across all channels, and drives continuous improvement to provide valuable business insights over time.
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