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TechSurge: Industries at the Intersection — Customer Experience
TECHSURGE – NOV. 14, 2024 – On this installmant of the TechSurge Podcast, host Sriram Viswanathan dives into the future of customer service with Crescendo AI co-founders Andy Lee and Anand Chandrasekaran. Learn how AI is revolutionizing the business process outsourcing (BPO) industry by enhancing customer interactions, reducing costs, and scaling operations. Discover Crescendo AI’s innovative approach to blending generative AI with human expertise to deliver unparalleled outcomes for businesses worldwide.
Listen now to explore:
- How generative AI is reshaping CX in the $500B+ BPO industry.
- Crescendo’s scalable architecture blending AI and human-in-the-loop systems.
- Predictions for the future of human-AI collaboration in customer service.
Tune into the episode and stay ahead in the evolving CX landscape.
About Crescendo
Crescendo developed the world’s first augmented-AI customer experience (CX) platform that combines the power of AI with human domain expertise to deliver outcome-driven results for fast-moving, digitally-native enterprises growing quickly. With its unique approach, Crescendo offers scalable solutions that optimize both frontline and back office operations, helping companies create meaningful, personalized customer experiences.
Media Contact
Lonn Johnston for Crescendo
lonn@flak42.com
+1.650.219.7764
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