Schedule a personalized demo.
We’ll show you how our technology and our agents could transform your customer experience.
crescendo & partnerhero
Building the world's best customer experience platform.
Crescendo has joined forces with PartnerHero to launch an advanced suite of customer experience services, powered by Augmented AI.
AUGMENTED AI
A blend of advanced AI and human expertise, used to deliver an exceptional omnichannel customer experience.
AI-driven CX automation.
Resolve customer inquiries instantly with conversational 24/7 coverage in every language.
Human in the loop.
Seamlessly escalate complex inquiries to expert agents who also fine-tune the AI knowledge base.
Automated insights.
Analyze every conversation to continuously improve AI and agent performance without surveys.
QUALITY FIRST
Human touch.
AI horsepower.
Performance-based pricing.
Our scalable platform optimizes both frontline and back office operations, using Augmented AI to automate support, monitor agent performance, and replace low-response customer surveys with 100% accurate feedback. We are confidently delivering experiences that exceed expectations, which is why we offer performance-based pricing, where you only pay for successful outcomes.
Other
Solutions
crescendo
& partnerhero
AI
(SaaS)
(SaaS)
Augmented AI
(Humans + Tech)
(Humans + Tech)
Deflection
Engagement
Handoff
Collaboration
Costly Implementation
Implementation Included
Costly Managed Service
Full Service
Engineering Costs
Integrations Included
Quality Measured
Quality Guaranteed
AI-driven customer service
Crescendo and PartnerHero are accelerating the adoption of Augmented AI in customer service.
We're bringing together advanced AI with an outstanding global customer service team. The combined offering presents a unique value by delivering higher levels of customer engagement, powerful business insights, and support at lower cost — transforming customer service from a cost center to a strategic advantage.
Seamlessly translate between languages without missing a beat.
50+ Languages
Humans in the loop.
Reduce CX support costs by 20% at launch, to improve and scale bandwidth.
20% Cost Savings
Leverage AI to instantly resolve 75% of interactions with unmatched accuracy and empathy.
75% Instant Resolution
Say goodbye to surveys with fully automated quality monitoring.
100% VoC
Resolve inquiries around-the-clock, faster than top agents.
24/7 Support
Download this resource.
Tell us where to send this content and it will be in your inbox shortly.
Discover how Augmented AI can transform your customer experience.
Download our Solution Brief on the Crescendo and PartnerHero full-stack platform to learn how you can unleash extraordinary customer service at lower cost.
Sign up for our newsletter.
Get valuable CX strategies, product announcements, and tips on upcoming events straight to your inbox.
Oops! Something went wrong, try again.
