Crescendo Live: San Francisco 2025

Step into the future of CX

Smart CX leaders know the difference between what's trending and what's actually transforming businesses. While the industry drowns in AI theater, the real innovators are quietly building the future.

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San Francisco

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October 28, 2025

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OCTOBER 28, 2026

SAN FRANCISCO

Stop chasing AI hype. Start building what actually works.

Limited seats by design.

Unlimited value by intention.

This isn't another bloated conference with recycled talking points. It's a focused gathering where substance beats spectacle, where you'll get the real intel from leaders who are actually doing the work, and have the outcomes to prove it.

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Learn what a "Level 5 AI Contact Center" actually looks like in practice.

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Learn tactical strategies that create measurable business impact, not vanity metrics

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Gain direct access to the people solving problems you're facing right now (and those who are trying to sort them out alongside you)

KEY SPEAKERS

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Author Name

CEO / Company

Elena Gomez

President & Chief Financial Officer

Priyanka Purkayastha

CX and Trust & Safety Lead

Fareed Zakaria

Host of Fareed Zakaria GPS on CNN

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Author Name

CEO / Company

Anne Raimondi

Head of Business & COO

Vinod Khosla

Founder

Cait Keohane

Chief Customer Officer

Fareed Zakaria

Host of Fareed Zakaria GPS on CNN

Vinod Khosla

Founder

Elena Gomez

President & Chief Financial Officer

Anne Raimondi

Head of Business & COO

Cait Keohane

Chief Customer Officer

Tyler Gardner

Director of Customer Experience

Priyanka Purkayastha

CX and Trust & Safety Lead

Andy Lee

Founder

Matt Price

Co-Founder, CEO

Anand Chandrasekaran

Founder, President

THE VENUE

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Live in San Francisco

We’re bringing CX leaders from all over the country to connect about Customer Experience in the AI era. Grab your seat before they’re gone.

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AGENDA

12 - 1pm

Welcome reception

Step into the main space and be welcomed with light bites, beverages and networking.

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1 - 4:30pm

Main stage content

Join us for inspiring fireside chats, practical panels, and executive conversations from the industry's top leaders.

See speaker line up

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4:30 - 4:45pm

Celebratory cheers to the opening of the Crescendo SF office

Help welcome Crescendo to the San Francisco Bay Area with a toast to this new chapter in our journey.

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4:45 - 6pm

Happy hour + networking

Kick back, relax and enjoy the rest of the evening with hors d'oeuvres, cocktails (or mocktails) and networking.

Your Qs. Our As.

Who is Crescendo Live for?

Anyone who is interested in exploring and building a community in the world of AI and CX. (and anyone who likes dogs, of course)

Can I bring someone with me?

Only if they're cool.

Sick of conferences that are 90% vendor booths and 10% actual insights?

Yeah. Us too.

CRESCENDO

THIS ISN’T OUR FIRST RODEO

Watch video excerpts from last Fall’s event in NYC →

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Why wait for the future when you can build it?

Be part of Crescendo Live in San Francisco and connect with the people shaping the next era of customer experience.

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